By booking accommodation online at Kioloa Beach Holiday Park, the customer ("you") agree to the following terms and conditions.
Deposits and Payments
A credit card deposit equivalent to 50% of the total tariff applies to internet bookings.
Changes and Cancellations
Changes for stays during High and Mid Season must be made more than 30 days prior to arrival. Cancellations in low season can be made up to 9:00am on the day before the scheduled arrival. All cancellations incur an administration fee of $50.00.
Reception hours vary during certain periods of the year.
Normal reception hours are 8:00am to 6:00pm. Guests arriving outside these hours should contact the Park reception during the above hours to make alternate arrangements.
Guests who fail to arrive on the designated day will forfeit the cost of the first night.
Special requests are on request basis only and are not guaranteed at time of booking. Please contact the Park for confirmation.
A credit card must be produced in the name of the person staying at the Park on check-in. Any damage caused may be charged against that card.
A minimum stay of 7 nights applies during Christmas School Holidays, a minimum of 4 nights at Easter, a minimum of 3 nights on long week-ends and a minimum of 2 nights on other weekends.
Additional fees applies to persons aged 3 years and over who are staying on sites.
There is no charge for children 2 years and under.
Dogs are permitted in the park all year round. However, guests are required to advise staff of number of dogs at time of booking. Guests are required to complete a dog disclaimer form on arrival agreeing to take full responsibility for any personal injury or damage caused by their dog/dogs.
Dogs are to remain on a lead at all times within the Park and dogs are not permitted in any accommodation. All accommodation have a veranda which the dog may use.
Kioloa Beach only permits one (1) car per site or accommodation villa. Extra cars can be parked in the front car park or along the road.
Check-out time is 9:30am for all accommodation and 10:00am for sites. Late check-outs may be arranged at an additional charge where available.
Check-in time is from 2:30pm for all accommodation and 1:00pm for sites. At peak times this may vary.
We reserve the right to refuse a booking at any time from any person reasonably believed to:
- Not be the person named on the booking request.
- Not be the person named on the credit card or not be authorised to use the card.
- Not be able to pay for any damages.
- May cause damage to the property of the Park or other guests.
- May exhibit socially unacceptable behaviour
- Be younger than 18 years and not accompanied by a responsible person over that age.
- Be concealing a dog or other unauthorised animal.
We reserve the right to eject guests from the Park who are deemed by Management to be behaving in a socially unacceptable way: causing damage: disturbing other guests: using unacceptable language or otherwise breaking Park rules.
No refund will be given and charges will apply for any damage caused.